Loan Coordinator

New
P
PavagoMortgage operations
Workable locations: Philippines, U.S. Business HoursFull-Time
Salary not disclosed
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Job Details

Languages
Excellent written and verbal English communication skills.
Required Skills
Project ManagementEnglish communicationGoogle Workspace

Requirements

  • Experience in loan coordination, loan processing, mortgage operations, lender relations, or a similar role.
  • Strong understanding of the mortgage and lending process.
  • Experience managing loan files from submission through closing.
  • Excellent written and verbal English communication skills.
  • Strong organizational and project management abilities.
  • Ability to manage multiple active loan files simultaneously.
  • Experience using CRM systems and Google Workspace.
  • High attention to detail and deadline management skills.
  • Ability to work independently in a remote environment.
  • Reliable internet connection and availability for 30+ hours per week.

Responsibilities

  • Serve as the primary point of contact with lending partners and maintain communication throughout the loan lifecycle.
  • Follow up on outstanding lender requests and documentation, and escalate issues that could delay funding or closing.
  • Monitor active loan files from submission through closing and maintain accurate status updates.
  • Review loan reports to identify delays or missing documentation and keep stakeholders informed of progress and next steps.
  • Coordinate with internal teams to gather documentation and respond to underwriting conditions and lender requests.
  • Organize loan files, record correspondence and supporting documents, and verify file completeness before key milestones and closing.
  • Maintain accurate records in CRM and loan management systems.
  • Identify workflow inefficiencies and recommend improvements to coordination processes and standardized procedures.
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