Orthodontic Integration Specialist
New
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LightForceOrthodontics
Remote based in Quebec, CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Bilingual French and English
- Experience
- 5+ years of relevant work experience in the related health industry (i.e orthodontic, dental, practice, etc.)
- Required Skills
- Data analytics
Requirements
- Clinical certification in dentistry (RDH, EF, CDA, RDA, LDA etc.) and/or dental office management experience.
- 5+ years of relevant work experience in the related health industry, such as orthodontics, dental, or practice settings.
- College-level degree or equivalent.
- Valid driver's license.
- Ability to travel up to 75% of the time.
- Must reside in Quebec; the Montreal area is preferred.
- Bilingual in French and English.
- Eagerness to learn.
- Resourcefulness and ability to influence others.
- Outstanding problem-solving skills and ability to work collaboratively.
- Preferred: experience working in a corporate environment.
- Preferred: experience as a Treatment Coordinator or Practice Manager.
- Preferred: experience in a field or inside sales role.
Responsibilities
- Provide clinical support to doctors to onboard and integrate the LightForce system into orthodontic practices.
- Build relationships with doctors, staff, and partners using a consultative and collaborative approach.
- Deliver clinical training and presentations virtually and in person to customers and internal audiences.
- Jointly lead new-customer onboarding training, help develop resources and tools, and deliver full integration training for doctors and staff.
- Work with sales, marketing, and commercial support teams to prioritize opportunities.
- Mentor internal and external partners on demonstrated best practices.
- Use orthodontic industry knowledge to provide clinical input for new products and software enhancements.
- Use data and analytics to help customers make decisions and coordinate internal resources to improve the customer experience.
- Diagnose results, lead triage and execution, and communicate outcomes to leadership.
- Manage multiple projects and independently book work-related travel and submit expenses in a timely manner.
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