Senior People Operations Specialist
Job Details
- Experience
- 8+ years of progressive People Operations / HR generalist experience
Requirements
- Have 8+ years of progressive People Operations or HR generalist experience.
- Bring broad HR generalist experience across employee relations, benefits administration, employment compliance, HR systems, and the employee lifecycle.
- Have strong working knowledge of federal and multi-state employment laws and experience developing compliant policies and practices.
- Have experience advising leadership and people managers on complex or sensitive employee matters.
- Have experience developing manager resources, training programs, or initiatives that strengthen people-management capabilities.
- Be able to independently manage HR operations, prioritize competing demands, and resolve problems with minimal oversight.
- Have hands-on experience administering employee benefits, managing open enrollment, coordinating with vendors, and ensuring data accuracy.
- Be proficient administering HR information systems, such as ADP, Employee Navigator, and BambooHR, including configuration, automation, reporting, and data management.
- Have experience improving HR policies, workflows, and systems and supporting HR operations in a small or mid-sized organization.
- A bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience, is preferred.
- A professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) is preferred.
- Experience supporting a remote-first workforce or working in a federal government contracting environment is preferred.
Responsibilities
- Monitor federal, state, and local labor laws, advise leadership on compliance, and build compliant workflows.
- Oversee benefits administration and annual open enrollment, audit data, evaluate vendors, and improve processes.
- Advise people managers on complex employer issues, support consistent policy application, and develop templates and guides.
- Lead and optimize onboarding, offboarding, and other employee lifecycle processes.
- Own HR technology platforms, including ADP, Employee Navigator, and BambooHR; configure workflows, implement changes, and advise staff on system use.
- Coordinate with practice areas on HR projects, staffing plans, and compensation and benefits budgeting.
- Coach and mentor people managers across the organization.
- Track federal contractor compliance obligations and support staffing decisions and workforce planning aligned with client and contract needs.