BLJTI Participant Engagement & Outreach Manager

New
Listing location: United States; Workplace type: RemoteTemporaryManager
Salary70,000 - 75,000 USD per year
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Job Details

Required Skills
Project ManagementAsanaCanva

Requirements

  • Have extensive experience managing learning management systems and adult education programs.
  • Have a commitment to advocating for progressive policies and programs and eliminating policies and practices that lead to racial and ethnic disparities.
  • Have experience with and passion for environmental and climate justice.
  • Demonstrate analytical, organizational, problem-solving, and decision-making skills.
  • Have a track record of managing multiple projects simultaneously.
  • Demonstrate communication and relationship-building skills with internal and external stakeholders.
  • Communicate clearly with team members, management, and stakeholders in verbal and written formats.
  • Be able to manage and resolve conflicts effectively.
  • Be reliable, accountable, and self-driven.
  • Be familiar with deliverable-oriented programmatic structures.
  • Have experience planning and overseeing projects, meeting deadlines, adhering to budgets, and maintaining quality standards.
  • Be proficient with Microsoft Suite, Learning Management Systems, Asana, Prezi, and Canva.

Responsibilities

  • Manage participant welcome and onboarding, ensuring participants have the information needed to begin their BLJTI experience.
  • Lead participant follow-up and re-engagement to support retention and progression through learning and certification opportunities.
  • Serve as the primary contact for participant questions and connect participants with the appropriate team members.
  • Plan and support orientations, office hours, webinars, cohorts, and other engagement activities.
  • Lead outreach to organizations, networks, partners, prospective participants, and other identified audiences.
  • Distribute approved participant communications, reminders, announcements, and program updates.
  • Maintain participant engagement, follow-up, and outreach tracking records.
  • Track enrollment, participant progression, completion, engagement activities, and outreach activities.
  • Prepare and present a monthly report summarizing participant, program, and outreach activity and identifying issues requiring leadership attention.
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70,000 - 75,000 USD per year
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