Senior Human Resources Associate, Shared Service Centre
New
G
G-PHR services
Location: India (Remote-First), Flexibility to accommodate different time zones based on customer and professional needs.ContractSenior
Salary not disclosed
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Job Details
- Languages
- Proficient in both written and verbal English
- Experience
- 2-5 years of HR operations experience
- Required Skills
- MS Office
Requirements
- Have 2-5 years of HR operations experience; shared service centre experience is desirable.
- Bring detailed knowledge of HR procedures and policies and experience working within shared services.
- Have hands-on experience managing onboarding across the Americas region.
- Bring strong customer service skills.
- Be proficient in written and verbal English.
- Be literate in MS Office.
- Demonstrate AI literacy and the ability to use generative AI tools such as Gemini and Notebook LM in daily workflows.
- Demonstrate problem-solving skills, stakeholder management, self-motivation, attention to detail, and time management.
- Be able to work with international teams and accommodate different time zones.
- Knowledge and experience handling offboardings is an advantage.
Responsibilities
- Support onboarding, employee data management, visa renewals, transfers, and offboarding.
- Prepare employment contracts, amendments, HR policies, benefits and payroll enrollment documents, onboarding guides, and employment certificates.
- Maintain customer and professional records and process HR forms in the proprietary platform.
- Administer benefits and coordinate enrollment with brokers and insurers.
- Provide time and expense data to support payroll administration in coordination with payroll teams and local providers.
- Audit data changes to support accurate and timely payments.
- Contribute to continuous improvement and maintain standard operating procedures and policies.
- Respond to professional and customer queries and serve as a first point of contact during onboarding and offboarding.
- Coordinate with vendors, local service providers, payroll and pension providers, and internal teams.
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