Program Manager (Data Center Hardware)
New
C
ComputacenterIT infrastructure
United StatesFull-TimeManager
Salary$145K - $155K USD + bonus
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Job Details
- Experience
- 5-10 years experience managing teams in the delivery of engineering services within the IT, datacenter or networking industry or similar experience.
- Required Skills
- Microsoft OfficeTeam managementNetworking
Requirements
- Have 5-10 years of experience managing teams delivering engineering services in IT, datacenter, networking, or a similar industry.
- Provide strong leadership, including vision and promoting and leading change.
- Demonstrate strong verbal and written interpersonal and communication skills.
- Work collaboratively with technical Engineers, Sales Account Executives, and cross-functional teams at all organizational levels.
- Demonstrate professional self-direction and strong business acumen in customer interactions.
- Be familiar with technical concepts, terms, and practices used in assessing and implementing products and services.
- Have excellent computer skills, including Microsoft Office.
- Be able to create and maintain processes and ensure they are followed.
- Be willing to travel up to 75%.
- Experience at a large Professional Services firm is preferred.
- Familiarity with Microsoft Project and other Project Management tools is preferred.
Responsibilities
- Manage activities and resources for assigned Enterprise Services accounts.
- Supervise and direct Project Managers, Project Engineers, Project Coordinators, and other assigned staff.
- Coordinate Engineering and Sales during project planning, technology staging, installation, and closure.
- Act as the primary customer touch point and first escalation path.
- Coordinate customer and internal meetings, logistics, resources, and project documentation.
- Ensure project deliverables meet requirements, cost, and schedule.
- Report team status against program plans and schedules, and keep practice managers informed.
- Resolve or escalate interface, integration, resource, and delivery issues.
- Coach staff, assign work, establish performance expectations, and monitor results.
- Create and maintain processes and hold the organization accountable for following them.
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