Program Manager, Partner Enablement
New
F
Forward NetworksNetworking software
Remote USAFull-TimeManager
SalaryThe expected On-Target Cash Earning for this role is between $135,000 - $175,000 per year.
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Job Details
- Experience
- 7–10 years in Partner or Channel Enablement, Sales Enablement, or Revenue Enablement, including at least 3 years enabling channel partners, systems integrators, or MSPs.
- Required Skills
- SalesforceNetworking
Requirements
- Have 7–10 years of experience in Partner or Channel Enablement, Sales Enablement, or Revenue Enablement.
- Have at least 3 years of experience enabling channel partners, systems integrators, or MSPs.
- Have experience enabling complex, multi-stakeholder deals.
- Have experience building tiered partner certification programs with hands-on labs and graded assessments.
- Have working technical fluency in networking or security sufficient to scope labs and capstones and assess content quality.
- Have strong facilitation and executive communication skills, including experience engaging partner executives.
- Be proficient with Salesforce and LMS analytics.
- Have experience with Absorb or a similar learning platform.
- Be able to take ownership, navigate ambiguity, and manage changing priorities.
- Focus on measurable partner selling and delivery outcomes, reusing existing content and prioritizing new development where it adds value.
- Familiarity with MSP and managed-services business models is a plus.
Responsibilities
- Define and evolve the Partner Enablement Charter in alignment with partner program goals and Channel leadership priorities.
- Own partner onboarding and certification curricula across Sales, Technical Pre-Sales, Deployment and Implementation, and Operator and MSP tracks.
- Design individual certifications and company designations, including readiness criteria for “Powered by Forward” MSPs.
- Align learning paths with partner levels, designation requirements, and program incentives.
- Build recertification and quarterly release refresh programs, and track certification status with LMS, CRM, and Partner Portal owners.
- Adapt existing sales and technical enablement materials for partner audiences and coordinate technical learning on NQE, the Forward API, integrations, and product releases.
- Coordinate subject matter experts to develop hands-on labs, graded capstones, scoring rubrics, and assessment standards.
- Manage partner learning paths, content taxonomy, and governance in the LMS.
- Deliver boot camps, certification cohorts, launch webinars, and partner events, and coordinate enablement readiness for launches and pilots.
- Measure certification, pipeline, win-rate, services-attach, delivery-quality, and partner-satisfaction outcomes.
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