Worldwide Channel Programs, Enablement & Portal Manager
H
HuntressCybersecurity SaaS
Location: Remote USFull-TimeManager
Salary$125,000 to $135,000 base plus bonus and equity
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Job Details
- Experience
- 4+ years of experience in channel programs, partner operations, partner marketing, or partner enablement
- Required Skills
- SalesforceHubSpotCRM
Requirements
- Bring 4+ years of experience in channel programs, partner operations, partner marketing, or partner enablement.
- Have hands-on experience administering a partner portal or PRM platform.
- Build and deliver practical enablement for internal teams and external partners, including MSPs, resellers, VARs, and distributors.
- Have experience running adoption programs such as campaigns, incentives, or contests, and measuring results.
- Manage multiple workflows, deadlines, and stakeholders with attention to detail.
- Communicate clearly in writing and verbally, explain complex programs simply, and influence across teams and regions.
- Use PRM, CRM, and marketing automation tools and reporting dashboards to track program health and partner activity.
- Experience in SaaS or cybersecurity is preferred.
Responsibilities
- Manage the partner portal, including content and asset updates, announcements, training uploads, user access, and partner support.
- Resolve portal questions, login issues, and workflow challenges, and address friction in the partner journey.
- Recommend portal improvements and help shape the roadmap based on partner feedback and usage data.
- Design and run launch campaigns, contests, incentives, and nurture communications to drive portal adoption and program participation.
- Create partner onboarding journeys, how-to guides, walkthroughs, webinars, and training content.
- Develop internal playbooks, talk tracks, FAQs, and updates to help teams promote the partner program.
- Support program rollouts across NA, EMEA, and APAC, adapting messaging and enablement to regional partner needs.
- Coordinate program and product announcements with Sales Operations, Partner Marketing, Product Marketing, Sales, Demand Gen, and Product.
- Track and report portal adoption, active users, training completion, content engagement, and program participation.
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