Lightwell Security Technical Account Manager (Middleware)
New
R
Red HatSoftware security
GermanyFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English; knowledge of German is strongly preferred.
- Experience
- 10+ years of experience in a software development, security role, customer support, engineering, or QA.
- Required Skills
- DockerGitKubernetesCI/CD
Requirements
- Have 10+ years of experience in software development, a security role, customer support, engineering, or QA.
- Demonstrate a track record in a strategic advisory role to senior IT and business executives.
- Apply knowledge of agile, Scrum, and DevOps team methodologies.
- Have a deep understanding of software supply chains and continuous integration and continuous delivery (CI/CD).
- Have advanced expertise in containerized application deployment, including OpenShift and Kubernetes, and non-containerized deployment, including Ansible/AAP.
- Be familiar with image building using Docker or Podman and version control methodologies such as git.
- Have experience with artifact repository tools such as Red Hat Quay, JFrog Artifactory, Sonatype Nexus, or uDeploy.
- Have hands-on knowledge of workflow tools such as Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, or Red Hat Pipelines.
- Have advanced knowledge of unit testing basics, including JUnit or pytest, and governance automation checks.
- Understand library versioning (semver) and the broader Java ecosystem.
- Hold an associate's, bachelor's, or higher degree in computer science or a technical discipline; be willing to travel internationally and to customer locations as required.
Responsibilities
- Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
- Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting.
- Provide best practices for using Lightwell remediated libraries in customers’ software development lifecycles alongside Red Hat Consulting.
- Develop customer engagement plans, maintain environment documentation, and respond to support requests.
- Partner with engineering, product management, and support teams to debug and resolve technical issues.
- Mentor customer teams on security best practices and contribute to the Red Hat knowledge base.
- Develop solution patterns to guide platform adoption and support long-term enterprise success.
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