Digital Account Manager

New
I
InsenseInfluencer marketing
Source API remote eligibility restrictions: Argentina, Required availability from M-F 9 AM to 6 PM Eastern Time (ET)ContractManager
Salary not disclosed
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Job Details

Experience
4+ years of experience in account management, client success, or project management
Required Skills
Project ManagementDigital MarketingAccount ManagementClient relationship management

Requirements

  • Have 4+ years of experience in account management, client success, or project management.
  • Bring experience ideally from an agency, influencer marketing, or digital marketing.
  • Have a good understanding of digital marketing, including influencer marketing, UGC, and paid social.
  • Demonstrate organizational and project management skills, including managing multiple campaigns simultaneously.
  • Have experience building and maintaining client relationships.
  • Be comfortable working in a fast-paced environment and collaborating with different teams.
  • Be detail-oriented, proactive, and able to solve problems.
  • Be available Monday through Friday, 9 AM to 6 PM Eastern Time.
  • Familiarity with influencer marketing platforms and paid media campaigns is a nice to have.

Responsibilities

  • Serve as the main point of contact for clients from onboarding through campaign delivery.
  • Build and maintain client relationships by understanding their goals and needs.
  • Address client questions, solve problems, and identify opportunities to upsell or cross-sell services.
  • Manage influencer marketing campaigns from start to finish and track timelines, budgets, and deliverables.
  • Work with Influencer Marketing Managers to find and match creators to campaigns.
  • Keep clients and internal teams updated on campaign progress and next steps.
  • Help brands develop creative ideas for influencer marketing and paid social campaigns.
  • Coordinate with Creative Strategists, Motion Designers, and Paid Media Specialists on briefs, content, and campaign goals.
  • Work with creators to ensure content meets brand guidelines and campaign requirements, and coordinate editing and final delivery.
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