Product Manager - Loyalty Platform
New
N
NearSourceDigital products
100% Remote, CanadaFull-TimeMiddle
Salary70 - 75 CAD per hour
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Job Details
- Experience
- 5+ years of experience
- Required Skills
- AgileProduct ManagementSCRUM
Requirements
- Have 5+ years of experience in product management, product owner, or business analyst roles for digital products.
- Have proven experience delivering mobile applications and digital platforms.
- Demonstrate expertise in Agile methodologies, including Scrum or Kanban.
- Be able to manage and prioritize complex product backlogs.
- Be proficient in writing detailed user stories and acceptance criteria.
- Use usage analytics, performance metrics, and customer feedback for analysis.
- Have experience defining product roadmaps and go-to-market strategies.
- Be able to establish and track KPIs and success metrics.
- Have stakeholder management and executive-level communication skills.
- Hold a bachelor's degree in Business, Engineering, Computer Science, Product Design, or a related field.
- Experience with loyalty or rewards program platforms is preferred.
- Familiarity with Git, third-party technology vendors, or digital compliance and security standards is preferred.
Responsibilities
- Define and execute product strategy aligned with enterprise digital channel objectives.
- Develop and manage a prioritized roadmap for mobile app and loyalty platform enhancements.
- Prioritize the product backlog to maximize customer value and ROI.
- Write user stories and acceptance criteria and partner with cross-functional teams to define and validate requirements.
- Collaborate with UX/UI teams to deliver secure, scalable, and intuitive user experiences.
- Oversee feature implementation for adherence to specifications, compliance standards, and security best practices.
- Establish and track KPIs, adoption metrics, and engagement performance indicators.
- Conduct market research and competitive analysis to inform strategic decisions.
- Monitor system performance, customer inquiries, and incident trends to drive continuous improvement.
- Manage third-party vendor relationships, budget allocation, resource planning, and product documentation.
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