Senior Product Manager, Accounts, Billing & Compliance
New
Q
QuoBusiness communications
Remote - TorontoFull-TimeSenior
SalaryThe annual base salary range for this position in Canada is $166,000 - $196,000 CAD, plus equity and benefits.
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Job Details
- Experience
- 5+ years in product management
- Required Skills
- Product ManagementRESTful APIs
Requirements
- Have 5+ years of product management experience.
- Bring meaningful experience with platform, infrastructure, or backend-facing products and ownership of underlying systems.
- Have a track record of turning ambiguous, technically complex, cross-functional problems into shipped systems.
- Write clear specifications that engineers trust.
- Be comfortable operating in high-correctness domains and defending tradeoffs where the stakes are real.
- Collaborate with finance, legal, security, and support stakeholders.
- Use sound judgment to navigate competing stakeholder priorities.
- Be able to ramp quickly on regulated, technical domains.
Responsibilities
- Own billing systems, including metering, usage tracking, entitlements, plan changes and proration, invoicing, payment processing, failed-payment recovery, and revenue-reporting data.
- Translate pricing and packaging strategy into system behavior and enforcement.
- Own accounts and identity, including account lifecycle, authentication and SSO, user roles and permissions, and customer admin controls.
- Own telecom compliance, including A2P 10DLC registration, carrier and aggregator relationships, messaging throughput and trust scores, fraud and platform-integrity tooling, TCPA, and robocall mitigation.
- Build roadmaps across billing, accounts and identity, and telecom compliance.
- Partner with engineering on system design, data models, and APIs.
- Work with engineering, finance, security, legal, and compliance operations.
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