Account & Relationship Management Executive
New
W
Wolters KluwerHealthcare information
Permanent remote role. Candidate can be located anywhere in the U.S, EST preferredFull-TimeExecutive
Salary$71,300.00 - $124,500.00 USD. This role is eligible for Commission.
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Job Details
- Experience
- 5+ years of successful experience in strategic account management, consultative sales, business development, or enterprise sales.
- Required Skills
- Negotiation
Requirements
- Bachelor's degree or equivalent combination of education and professional experience.
- 5+ years of successful experience in strategic account management, consultative sales, business development, or enterprise sales.
- Demonstrated ability to manage large, complex accounts with multiple stakeholders and lengthy sales cycles.
- Experience developing and executing strategic account plans that drive revenue growth and customer retention.
- Strong consultative selling, negotiation, presentation, and relationship-building skills.
- Verbal and written communication skills, including executive-level presentations.
- Ability to identify customer needs and translate them into solution-based recommendations.
- Experience managing a sales pipeline and forecasting through Salesforce or similar CRM platforms.
- Ability to work independently, prioritize multiple opportunities, and manage a geographic territory effectively.
- Preferred experience selling information, technology, SaaS, healthcare, educational, library, research, publishing, or clinical workflow solutions.
- Preferred knowledge of academic medical centers, hospitals, healthcare systems, medical schools, universities, libraries, or research institutions.
- Preferred familiarity with evidence-based medicine, clinical decision support tools, medical education resources, or scholarly research workflows.
Responsibilities
- Develop expertise in Ovid's clinical, research, educational, and workflow solutions.
- Create and execute strategic territory and account plans to support revenue growth, retention, and customer expansion.
- Manage large academic, healthcare, and research accounts and advise key stakeholders and decision-makers.
- Build executive-level relationships with library directors, academic leaders, researchers, clinicians, procurement teams, and other institutional stakeholders.
- Identify customer challenges and institutional priorities, then align Ovid solutions to address them.
- Lead complex sales opportunities using consultative and value-based selling.
- Prospect for new business within existing accounts and across the assigned territory.
- Conduct business reviews, planning sessions, product demonstrations, and executive presentations; prepare proposals, pricing recommendations, renewals, and contract negotiations.
- Maintain Salesforce CRM records, deliver sales forecasts and territory updates, and meet revenue, retention, and growth targets.
- Travel throughout the assigned territory for customer engagement, strategic meetings, conferences, and sales activities.
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