Medical Video Remote Interpreter — Haitian Creole
New
E
Expansion InternationalMedical interpreting
Based in the Brazil, available to work remotely., Night shift hours aligned with US Eastern Time (ET); exact schedule to be confirmed.Full-Time
Salary not disclosed
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Job Details
- Languages
- Fluent, professional level verbal communication in both English and Cantonese. The role description also specifies interpreting between English and Haitian Creole.
- Required Skills
- Customer service
Requirements
- Demonstrate fluent, professional-level verbal communication in English and Cantonese; the role description identifies English and Haitian Creole as the interpreting languages.
- Understand what medical interpreting involves; this understanding may come from informal experience.
- Interpret medical information accurately and completely in both languages.
- Complete a medical interpreting proficiency assessment as part of the selection process.
- Show cultural responsiveness and comfort working within the US healthcare context.
- Demonstrate professional reliability, sound judgment, and a customer service mindset.
- Be comfortable using video conferencing platforms and adapting to new remote technology.
- Provide a dedicated, private, distraction-free workspace with a lockable door.
- Use wired high-speed internet; Wi-Fi, hotspots, satellite, and DSL are not accepted.
- Be comfortable on camera for most of each shift.
- Be based in Brazil and available to work remotely.
- Be available for night shift hours aligned with US Eastern Time; the exact schedule is to be confirmed.
Responsibilities
- Provide accurate, complete, and respectful video interpretation between English and Haitian Creole, with occasional over-the-phone sessions.
- Facilitate communication faithfully without adding, omitting, or altering speakers’ meaning.
- Follow professional interpreter ethics, standards of practice, and company procedures.
- Maintain confidentiality and comply with applicable healthcare privacy requirements.
- Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.
- Maintain professional conduct and use sound judgment around interpreter role boundaries.
- Adapt to evolving technology, workflows, and service requirements.
- Participate in required training, coaching, and quality-related activities.
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