- Provide accurate, complete, and respectful video interpreting between English and Portuguese, with occasional over-the-phone sessions.
- Facilitate communication faithfully without adding, omitting, or altering speakers' meaning.
- Follow professional interpreter ethics, standards of practice, and company procedures.
- Maintain confidentiality and comply with applicable healthcare privacy requirements.
- Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.
- Maintain professional conduct before, during, and after each session, using sound judgment around interpreter role boundaries.
- Adapt to evolving technology, workflows, and service requirements.
- Participate in required training, coaching, and quality-related activities.