Senior Implementation Success Partner

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QventusHealthcare technology

Remote, United StatesFull-TimeSenior

Salary140,000 - 160,000 USD per year

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Job Details

Experience: 8+ years of project/program management experience; 8+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system; 8+ years of experience working cross-functionally with multiple teams
Required Skills: SQLData AnalysisMicrosoft Excel

Have 8+ years of project or program management experience and understand the business requirements and technical capabilities of enterprise SaaS implementations.
Have 8+ years of professional experience at a top healthcare consulting firm, digital health company, or health system.
Have 8+ years of experience managing end-to-end project lifecycles and milestones across internal and external teams.
Demonstrate experience leading large, complex implementations with executive engagement.
Have a track record collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments.
Know perioperative metrics, processes, challenges, and solutions, and be able to engage hospital leaders and surgeons in strategic and operational discussions.
Be fluent with Epic, Cerner, or comparable EHR environments, including architecture, integrations, and workflow implications.
Have provider-side healthcare implementation experience, including hospital system projects such as EHR implementations.
Demonstrate quantitative and analytical skills, including use of dashboards and reporting tools to drive adoption and reinforcement.
Be skilled in documenting and analyzing data using tools such as data validation dashboards, Java or SQL code interpretation, and complex Excel functions.
Be able to travel an average of 25%–35%.
SQL query writing experience and PMP certification are pluses.

Partner with Sales before delivery handoff to shape scope, validate feasibility, and set delivery expectations for enterprise PCC engagements.
Define and manage timelines for enterprise-wide Qventus PCC deployments across multiple service lines and facilities.
Lead complex implementations involving multiple service lines, surgeon groups, and executive stakeholders.
Advise client leadership and C-suite stakeholders on scope, risk, and operational strategy.
Build relationships across client organizations and influence executive and senior operational stakeholders.
Collaborate with Data Engineers, Product Specialists, Client Success Partners, and client teams to meet implementation needs and maximize client value.
Anticipate implementation risks, develop mitigation strategies, and advise leaders on resolution paths.
Use Qventus dashboards and reporting tools to identify gaps, surface opportunities, and reinforce adoption and value realization.
Lead process improvement and change management efforts to support workflow adoption and long-term sustainability.
Own assigned implementations, define business outcomes, and escalate high-risk or strategic matters.

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