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Seasonal Intake Specialist (Part-time, Thrive, DPT)

Seasonal Intake Specialist (Part-time, Thrive, DPT)

S
Sword HealthPhysical therapy
All of our PTs work 100% from home within the US. US only.TemporaryMiddle
SalaryBase Compensation: $28/hour guaranteed, regardless of volume (Bilingual: $30/hour). Total (Base + Volume) Compensation: $41 to $52/hour on average (base rate plus volume-based incentive, excl. variable). Volume Compensation: $13 to $24/hour on average, based on post-call session activity. This figure reflects historical averages and is an estimate, not a guarantee — actual earnings vary based on individual performance and session volume. Variable Compensation: In addition to base and volume pay, this role is eligible for a monthly incentive based on the achievement of established company performance metrics.
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Job Details

Experience
At least 3 years of clinical experience
Required Skills
Quality Assurance

Requirements

  • Hold a Doctor of Physical Therapy (DPT) degree.
  • Be a licensed physical therapist.
  • Have at least 3 years of clinical experience.
  • Have experience treating musculoskeletal disorders.
  • Demonstrate strong interpersonal skills and the ability to engage members.
  • Be comfortable using technology and navigating multiple platforms at once.
  • Be able to adapt to a hands-off approach and rapidly evolving processes.
  • Be able to work in a fast-paced environment.
  • Be available for a flexible schedule of 10–24 hours per week; assigned hours may vary and are determined by the company.
  • Provide schedule availability for the following month at least 30 days in advance.
  • Demonstrate at least Level 1 AI proficiency, using AI daily to boost personal productivity.

Responsibilities

  • Lead video and audio onboarding consultations with members at the start of their journey.
  • Deliver a welcoming, personalized introduction to the program.
  • Capture and synthesize information shared by members to support a smooth transition to the treatment PT.
  • Prepare handoff notes and collaborate with PTs to ensure continuity of care.
  • Help members overcome initial barriers and build readiness to begin treatment after the call.
  • Review and annotate recorded video and chat interactions for quality assurance and to help improve Sword’s digital care products.
  • Contribute to team initiatives and cross-functional projects aligned with strategic priorities.
  • Work with Intake Leads and Clinical Operations leadership to develop and scale digital care delivery processes.
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Base Compensation: $28/hour guaranteed, regardless of volume (Bilingual: $30/hour). Total (Base + Volume) Compensation: $41 to $52/hour on average (base rate plus volume-based incentive, excl. variable). Volume Compensation: $13 to $24/hour on average, based on post-call session activity. This figure reflects historical averages and is an estimate, not a guarantee — actual earnings vary based on individual performance and session volume. Variable Compensation: In addition to base and volume pay, this role is eligible for a monthly incentive based on the achievement of established company performance metrics.
Apply Now