Analyste en calcul des prestations
New
J
JobgetherDisability insurance
Work remotely from eligible locations across CanadaFull-Time
SalaryAnnual base salary ranging from CAD $39,225 to $65,375
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Job Details
- Languages
- Bilingual proficiency in French and English. Candidates based in Quebec must be proficient in both languages to support clients in other provinces.
- Required Skills
- Microsoft Excel
Requirements
- Have previous professional experience calculating disability benefits, including short- and long-term disability insurance benefits.
- Demonstrate strong mathematical and analytical skills, attention to detail, and accuracy in financial calculations.
- Be able to read, interpret, and apply group insurance contracts.
- Understand how different income sources affect disability benefit payments.
- Demonstrate a customer service orientation, empathy, and professionalism when discussing sensitive financial information.
- Communicate calculations, overpayments, and repayment arrangements effectively verbally and in writing.
- Be proficient in Microsoft Office applications, particularly Outlook, Excel, and Word.
- Be able to work independently, manage priorities, meet deadlines, and contribute to a collaborative team.
- Show adaptability, openness to change, and a commitment to learning and process improvement.
- Bilingual proficiency in French and English is preferred; candidates based in Quebec must be proficient in both languages.
- Experience using the Navigator claims administration system is preferred.
Responsibilities
- Calculate and enter disability benefit offsets and adjusted short- and long-term disability payments in the Navigator system.
- Review benefit calculations for accuracy and consistency with group disability insurance policies and contractual provisions.
- Identify overpayment amounts and explain them clearly to plan members verbally and in writing.
- Follow up on outstanding overpayments and coordinate repayment arrangements.
- Negotiate reasonable repayment plans while considering individual circumstances.
- Manage and complete disability claim recovery activities in the Navigator system.
- Maintain records of calculations, communications, repayment agreements, and recovery actions.
- Complete timely follow-ups and support effective case management and claims administration.
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