Senior Product Manager, Identity
Job Details
- Experience
- 6+ years of experience in B2B SaaS product management, including at least 3 years owning an Identity, access management, or authentication product area.
Requirements
- Have 6+ years of experience in B2B SaaS product management, including at least 3 years owning an Identity, access management, or authentication product area.
- Demonstrate experience shipping Apple Identity capabilities in production, including at least one of Platform SSO, Managed Apple Accounts, Apple Business Manager federation, or the MDM protocol.
- Have working knowledge of Apple MDM and declarative device management.
- Understand SAML, OIDC, OAuth 2.0, SCIM, and FIDO2/WebAuthn, including how major identity providers implement these standards.
- Have experience delivering SSO, MFA, passwordless authentication, or device-trust capabilities, including production issues and customer failure scenarios.
- Have experience taking products to market with Sales and Marketing, contributing to packaging and pricing, and managing product-led growth initiatives with measurable activation and conversion results.
- Use AI tools regularly for research synthesis, data analysis, PRD development, and prototyping, supported by demonstrable methods and outcomes.
- Produce clear, actionable PRDs that Engineering teams can execute independently and conduct evidence-driven product discovery.
- Bring customer focus, communication, and cross-functional collaboration skills to engagement with IT and security stakeholders.
- Preferred: experience at an identity provider, device-trust company, or MDM vendor.
- Preferred: familiarity with MSP multi-tenant products and partner-delegated administration.
- Preferred: experience as an IT administrator, Identity engineer, or solutions engineer.
- Preferred: knowledge of SOC 2, ISO 27001, or comparable compliance frameworks and Identity-related audit controls.
- Preferred: experience launching an integration marketplace or partner certification program.
Responsibilities
- Own and maintain a prioritized 12-month Identity roadmap covering identity provider integrations, sign-in, MFA, and device trust.
- Lead integrations with Okta, Microsoft Entra ID, Google Workspace, JumpCloud, and other identity providers, including SCIM provisioning, group synchronization, and joiner-mover-leaver workflows.
- Establish documentation and certification processes for new identity provider integrations.
- Drive Apple Identity capabilities, including Platform SSO, Managed Apple Accounts, account-driven enrollment, and Apple Business Manager federation.
- Deliver authentication experiences covering SSO, MFA, passkeys, FIDO2, Touch ID, and account recovery.
- Own device trust, multi-tenant Identity for MSPs, and administrative roles and permissions; collaborate on Identity for AI agents through the MCP gateway.
- Lead go-to-market execution, including positioning, packaging, pricing input, launches, and Sales and Customer Success enablement.
- Develop product-led growth initiatives through in-product opt-in, guided setup, activation measurement, and trial-to-paid conversion.
- Manage identity provider partnerships, roadmap alignment, certification, co-marketing, and escalations.
- Create evidence-based PRDs, cross-functional launch plans, measurable adoption goals, and post-launch retrospectives.