Client Success Manager
New
B
BroadsignOut-of-home advertising
Netherlands, RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Excellent business communication skills (written and spoken) in English; fluency in an additional European language is considered an asset.
- Required Skills
- Data AnalysisMicrosoft ExcelMicrosoft OfficeAccount Management
Requirements
- Have experience in Programmatic Ad Operations, Programmatic Trading, or Account Management within a DSP, SSP, publisher, or media agency.
- Understand programmatic ecosystems, including DSPs, SSPs, and the RTB landscape, and/or digital-out-of-home (DOOH) networks.
- Demonstrate advanced proficiency in Microsoft Excel and MS Office, including pivot tables and data manipulation.
- Be able to synthesize large data sets into actionable campaign insights.
- Bring analytical and troubleshooting abilities and a track record of cross-functional collaboration in fast-paced environments.
- Show problem-solving initiative and dedication to customer satisfaction.
- Maintain strong organizational and multitasking skills and attention to detail under tight deadlines.
- Have excellent written and spoken business communication skills in English.
- Fluency in an additional European language is an asset.
Responsibilities
- Develop responses to RFPs and inventory requests, including media plans and strategic recommendations tailored to campaign objectives.
- Manage campaign opportunities from initial media planning through live execution.
- Communicate deal requirements for won opportunities and ensure operational accuracy and timely campaign launches.
- Partner with Sales to execute growth strategies across the account portfolio, including pipeline generation and account expansion.
- Advise agency, DSP, and direct brand partners on programmatic across the EMEA territory.
- Build relationships with publisher sales and supply teams to advance campaigns, secure inventory, and resolve delivery needs.
- Work with Marketing and Operations to turn campaign performance and milestone wins into case studies and client collateral.
- Contribute to internal process improvements, best practices, and knowledge documentation.
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