Client Success Manager
New
B
BroadsignProgrammatic advertising
Netherlands, RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Excellent business communication skills (written and spoken) in English; fluency in an additional European language is considered an asset.
- Required Skills
- Microsoft ExcelMicrosoft OfficeAccount Management
Requirements
- Have previous experience in Programmatic Ad Operations, Programmatic Trading, or Account Management within a DSP, SSP, publisher, or media agency.
- Understand programmatic ecosystems, including DSPs, SSPs, and the RTB landscape, and/or digital-out-of-home (DOOH) networks.
- Demonstrate advanced proficiency in Microsoft Excel and MS Office, including pivot tables and data manipulation.
- Be able to synthesize large data sets into actionable campaign insights.
- Have analytical and troubleshooting abilities and experience collaborating cross-functionally.
- Show problem-solving initiative and dedication to customer satisfaction.
- Manage multiple priorities with attention to detail under tight deadlines.
- Communicate effectively in written and spoken English.
- Fluency in an additional European language is considered an asset.
- Bring interest in emerging programmatic channels and DOOH technology, and provide product and workflow feedback.
Responsibilities
- Develop media plans and strategic recommendations tailored to client campaign objectives.
- Own campaign opportunities from initial media planning through live execution.
- Communicate deal requirements for won opportunities to support accurate, timely campaign launches.
- Partner with Sales to identify and execute portfolio growth strategies, including new pipeline and account expansion.
- Build cross-functional relationships with Sales, Ad Operations, and Client Success.
- Advise agency, DSP, and direct brand partners on programmatic across the EMEA territory.
- Liaise with publisher sales and supply teams to advance campaigns, secure inventory, and resolve delivery needs.
- Collaborate with Marketing and Operations on case studies and client collateral.
- Contribute to internal process improvements, best practices, and knowledge documentation.
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