Field Service Representative (FSR) Engineer
New
A
ALL.SPACESatellite communications
Alabama, United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8 years of SATCOM experience within a field environment supporting military or defense services.
- Required Skills
- Linux
Requirements
- Have a Bachelor’s Eng/STEM degree or equivalent industry or military experience.
- Have 8 years of SATCOM experience in a field environment supporting military or defense services.
- Demonstrate a strong understanding of GEO, MEO, and LEO satellite networks.
- Have experience with satellite modems such as iDirect or Comtech.
- Be familiar with test equipment such as spectrum analyzers, power meters, and network analyzers.
- Have experience working with military or DoD stakeholders.
- Be willing to travel extensively and work in remote or challenging environments.
- Security clearance or eligibility to obtain one is required for defense-related projects.
- Experience with IP networking, Linux, and RF troubleshooting is advantageous.
- Military service experience is a plus.
Responsibilities
- Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.
- Lead on-site fault diagnosis and resolution for ALL.SPACE antennas.
- Perform in-field software releases, updates, and routine maintenance.
- Document service activities through installation reports, maintenance logs, and technical issue records.
- Lead customer demonstrations and extended field-service trials, including CoTP and CoTM support, to validate customer success factors.
- Deliver customer training covering terminal installation, operation, and maintenance.
- Conduct site surveys and provide technical integration support for ALL.SPACE terminal deployments.
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