Sales Representative (B2C)
New
J
JobgetherHome services
Candidates must be based in Latin AmericaFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluent written and spoken English; Portuguese proficiency is a nice to have.
- Required Skills
- Customer service
Requirements
- Be fluent in written and spoken English and able to engage naturally with customers.
- Have previous experience in appointment setting, sales, customer service, lead qualification, inside sales, SDR, or a similar customer-facing role.
- Respond promptly and manage incoming inquiries efficiently.
- Demonstrate strong organizational skills and attention to detail when tracking leads and appointments.
- Be comfortable using CRM platforms and willing to learn new tools and systems.
- Follow scripts, qualification guidelines, and established processes while maintaining a personalized customer experience.
- Communicate professionally and confidently with prospective customers.
- Work independently in a remote environment and manage daily responsibilities effectively.
- Be available during the required core working hours.
- Be based in Latin America and submit a CV in English.
- Portuguese proficiency is a nice to have.
- Experience supporting US-based customers is a nice to have.
- Experience managing inbound leads or coordinating appointments is a nice to have.
- A background in home services, construction, real estate, or related industries is a nice to have.
Responsibilities
- Respond promptly to inbound inquiries from homeowners interested in the services.
- Communicate with prospective customers primarily through text messaging and occasionally by phone.
- Ask questions to understand prospects’ needs and assess whether the services are a suitable fit.
- Provide basic information about available services and explain the initial steps of the customer journey.
- Schedule qualified prospects for onsite appointments with the sales team.
- Follow up with leads, answer outstanding questions, and help confirm scheduled appointments.
- Maintain accurate lead information, communication records, and appointment details in the CRM.
- Follow scripts and qualification procedures while keeping conversations natural and customer-friendly.
- Direct complex questions or requests to the appropriate team members.
- Occasionally support straightforward sales opportunities through messaging or phone calls.
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