Travel Support Representative
New
G
Getaway Travel Agency USATravel services
Source API remote eligibility restrictions: BelizeFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceAttention to detailWritten communicationVerbal communication
Requirements
- Bring a background in customer service, ideally within travel, tourism, or hospitality.
- Communicate effectively in writing and verbally.
- Demonstrate strong attention to detail and organizational habits.
- Take a proactive approach to work.
- Be comfortable learning new systems and booking tools.
- Have enthusiasm for travel and helping others.
Responsibilities
- Respond to client inquiries by email, phone, and messaging.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide information about destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans.
- Gather feedback from clients after their trips.
- Address client concerns with empathy and efficiency.
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