Client Solutions Consultant - Data & Analytics
New
M
MicroSourcingData analytics
Source API remote eligibility restrictions: Philippines, 8:30 a.m. to 5:30 p.m. Eastern Time; Night ShiftFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3-5 years of professional experience in data analysis, reporting, business intelligence, or data operations in a BPO environment.
- Required Skills
- SQLBusiness IntelligenceMicrosoft Power BITableauMicrosoft ExcelGoogle SheetsLookerData analytics
Requirements
- Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Business, or a related field.
- 3-5 years of professional experience in data analysis, reporting, business intelligence, or data operations in a BPO environment.
- End-to-end analytics expertise covering requirements definition, data sourcing, cleansing, validation, transformation, visualization, and storytelling.
- Proficiency in Excel or Google Sheets, SQL, database querying, BI platforms, and data governance controls.
- Ability to work independently and collaborate across geographically dispersed teams during 8:30 a.m. to 5:30 p.m. Eastern Time.
- Experience in client implementations, onboarding, analytics discovery, solutions design, process transitions, or pre-sales discussions is preferred.
- Prior leadership experience as an analytics lead, business intelligence lead, reporting lead, data operations lead, or supervisor is preferred.
- Experience with process optimization, reporting automation, API integrations, RPA, or AI-enabled analytics technologies is preferred.
- Ability to create data dictionaries, source-to-report documentation, validation procedures, analytical methods, and dashboards is preferred.
- Relevant certifications in business intelligence, analytics, cloud data platforms, or data management disciplines are preferred.
Responsibilities
- Serve as the Data & Analytics subject matter expert during prospective and existing client discovery conversations.
- Lead implementations, onboarding activities, workflow configurations, quality-control design, and dashboard validations for new partnerships.
- Coordinate with clients, delivery centers, recruiting, sales, and account management to manage implementation plans, risks, and timelines.
- Partner with delivery center recruiting and operations to define job roles, evaluate candidates, interview applicants, and support delivery team training.
- Provide post-launch advisory support and investigate complex data quality, dashboard, or reporting issues.
- Recommend corrective actions for data quality, dashboard, or reporting issues.
View Full Description & ApplyYou'll be redirected to the employer's site
