Healthcare Customer Service Rep
C
Carenet HealthHealthcare customer service
Source API remote eligibility restrictions: United StatesFull-Time
Salary15 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft OfficeProblem SolvingCustomer serviceMultitaskingComputer skillsActive listening
Requirements
- High school degree or General Education Degree (GED) required.
- Navigate multiple computer programs and use dual screens.
- Have basic knowledge and understanding of Microsoft Office.
- Use sound judgment to address and solve problems.
- Read, write, and comprehend instructions and correspondence.
- Maintain reliable attendance and adhere to a published schedule.
- Spanish speaking is a plus.
Responsibilities
- Provide customer service and engagement by telephone.
- Identify customer needs and assist with healthcare-related issues through outreach programs.
- Respond to the needs of a 24/7/365 operation as needed.
- Research, identify, and solve problems.
- Verify eligibility of services and place callbacks as required.
- Meet established service, sales, and business objectives and performance standards.
- Communicate with callers from diverse socioeconomic, cultural, geographic, racial, and age groups.
- Multitask while thinking, talking, and typing.
- Listen carefully, process information, and document details.
View Full Description & ApplyYou'll be redirected to the employer's site
