Senior Salesforce Functional Analyst (QA)
New
J
JobgetherClinical research
Remote working opportunities from India, Work from 12 PM to 9 PM IST; support during scheduled weekend releasesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 5 years of hands-on Salesforce experience
- Required Skills
- SalesforceJiraSeleniumMicrosoft Excel
Requirements
- Bachelor's degree.
- Salesforce Administrator Certification.
- At least 5 years of hands-on Salesforce experience focused on business analysis, quality assurance, and system and integration testing.
- Strong understanding of Salesforce architecture, data models, business processes, and security principles.
- Knowledge of the sales lifecycle, from lead generation and requests for proposals through contracts, work orders, and scope changes.
- Practical Sales Cloud administration experience, including security and access management, declarative configuration, reports, dashboards, and data management.
- Experience with Salesforce Flow, approval processes, validation rules, Lightning record pages, Data Loader, and Workbench.
- Ability to create and execute test plans, test cases, and test scripts; experience with Selenium, Provar, or Copado Robotic Testing.
- Familiarity with API testing tools and techniques.
- Experience with Agile methodologies and delivery tools such as Jira.
- Strong Microsoft Excel skills, including data cleansing, manipulation, formulas, and dataset comparisons.
- Availability to work from 12 PM to 9 PM IST and provide support during scheduled weekend releases.
- Healthcare, clinical development, or related industry experience and previous business analyst experience are preferred.
Responsibilities
- Design, develop, and execute test plans, test cases, and scripts for Salesforce enhancements, managed packages, and connected enterprise solutions.
- Perform system, integration, regression, and end-to-end testing, including smoke testing during scheduled weekend sprint releases.
- Translate stakeholder requirements into user stories and create process flows using Microsoft Visio.
- Administer Salesforce declarative configurations, including Flows, approval processes, validation rules, and Lightning record pages.
- Identify and document defects, track them through the testing lifecycle, and coordinate resolution with development and administration teams.
- Participate in Agile ceremonies, including sprint planning and retrospectives, and contribute to continuous delivery improvements.
- Demonstrate enhancements to business stakeholders and support user acceptance testing through test data preparation, guidance, and training.
- Investigate defects, conduct root cause analysis, and document findings and outcomes.
- Monitor Salesforce releases and assess their potential impact on systems, configurations, and testing processes.
- Recommend testing improvements and mentor junior team members in Salesforce QA practices.
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