Lead Technical Implementation Analyst
New
C
Coterie InsuranceCommercial insurance
Source API remote eligibility restrictions: United StatesFull-TimeLead
Salary120,000 - 150,000 USD per year
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Job Details
- Experience
- 6+ years of experience in business analysis, product ownership, implementation, or delivery roles
- Required Skills
- Business AnalysisSalesforceJiraRESTful APIsConfluencePostman
Requirements
- Bachelor's degree in Business, Technology, Insurance, or a related field, or equivalent experience.
- 6+ years of experience in business analysis, product ownership, implementation, or delivery roles, including leading cross-functional initiatives and managing multiple initiatives in parallel.
- Commercial insurance product knowledge, including exposure to SME insurance products, market dynamics, and workflows.
- Technical experience in software engineering, software testing, product management or ownership, or similar delivery tooling, and/or familiarity with Coterie's business, products, systems, or processes.
- Ability to write engineering-ready requirements with context, acceptance criteria, and explicit out-of-scope items.
- Experience designing and running UAT with traceability, defect triage, and documented acceptance.
- Working knowledge of at least one partner business area, such as Salesforce-based revenue workflows, claims, billing and payments, compliance, or distribution partner integrations and the Distribution API.
- Working knowledge of Jira, Confluence, APIs, and Postman.
- Experience defining requirements, UAT, or communication standards adopted by others.
- Extensive experience mentoring analysts or project coordinators, influencing team roadmaps, and gaining support from executive stakeholders and cross-functional teams.
- Ability to bridge technical and business language with developers and business leaders.
- Preferred: knowledge of Property & Casualty insurance distribution and agency operations, Agile Scrum methodology, detailed documentation, or partner-facing API integrations.
Responsibilities
- Lead requirements and delivery coordination across concurrent initiatives, business units, and distribution partner integrations, including Distribution API changes.
- Define and enforce standards for requirements documentation, UAT, and stakeholder communication.
- Mentor analysts and contribute to onboarding and team development.
- Collaborate with leadership on team capacity, prioritization, and cross-functional alignment.
- Identify pervasive issues across business units and propose systemic solutions.
- Assess the impact of system and API changes on compatibility, downstream dependencies, and partner workflows.
- Coordinate communication, UAT, and requirements quality with internal and external stakeholders through delivery and release.
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