Senior Manager of IT & Operations

O
OsanoData privacy
A fully and permanently remote company, so you can work from anywhere in the U.S., At least four hours of overlap each day with your team's core hours.Full-TimeManager
Salary not disclosed
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Job Details

Experience
7+ years in IT, systems administration, or technical operations, with at least 1 to 2 years in a lead or managerial role in a SaaS or startup environment.
Required Skills
BashScripting

Requirements

  • Have 7+ years of experience in IT, systems administration, or technical operations.
  • Have 1–2 years of experience in a lead or managerial role in a SaaS or startup environment.
  • Bring hands-on experience with identity and access management (IAM), mobile device management (MDM), SAML/SSO, and Google Workspace administration.
  • Have scripting experience and be comfortable working in the terminal and admin console.
  • Be able to manage endpoint security across Mac, Windows, and mobile devices.
  • Have experience with or be prepared to use low-code tools, Google Apps Script, Bash, or PowerShell for automation.
  • Be able to overlap with the team's core hours for at least four hours each day.

Responsibilities

  • Own and continuously improve internal IT operations, including endpoint management, identity and access, SaaS administration, and corporate infrastructure.
  • Maintain and deliver a near-term IT roadmap aligned with company growth, identifying gaps and prioritizing improvements.
  • Manage the IT and corporate technology budget, vendor relationships, renewals, and contract negotiations.
  • Serve as the internal technical lead for SOC 2 IT audit evidence and controls.
  • Implement and maintain security policies, enforce compliance standards, and advance proactive risk reduction.
  • Partner with department leads and the executive team to resolve operational bottlenecks and support a distributed team.
  • Administer Google Workspace and corporate identity infrastructure, including SSO, SAML configurations, and conditional access policies.
  • Build and maintain onboarding, offboarding, and hardware-provisioning automation.
  • Establish and enforce policies for safe, compliant AI tool adoption, managing access, data privacy boundaries, and shadow AI risk.
  • Maintain audit-ready technology documentation and deliver internal training on security best practices, security hygiene, and data privacy.
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