Senior Manager of IT & Operations
O
OsanoData privacy
A fully and permanently remote company, so you can work from anywhere in the U.S., At least four hours of overlap each day with your team's core hours.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7+ years in IT, systems administration, or technical operations, with at least 1 to 2 years in a lead or managerial role in a SaaS or startup environment.
- Required Skills
- BashScripting
Requirements
- Have 7+ years of experience in IT, systems administration, or technical operations.
- Have 1–2 years of experience in a lead or managerial role in a SaaS or startup environment.
- Bring hands-on experience with identity and access management (IAM), mobile device management (MDM), SAML/SSO, and Google Workspace administration.
- Have scripting experience and be comfortable working in the terminal and admin console.
- Be able to manage endpoint security across Mac, Windows, and mobile devices.
- Have experience with or be prepared to use low-code tools, Google Apps Script, Bash, or PowerShell for automation.
- Be able to overlap with the team's core hours for at least four hours each day.
Responsibilities
- Own and continuously improve internal IT operations, including endpoint management, identity and access, SaaS administration, and corporate infrastructure.
- Maintain and deliver a near-term IT roadmap aligned with company growth, identifying gaps and prioritizing improvements.
- Manage the IT and corporate technology budget, vendor relationships, renewals, and contract negotiations.
- Serve as the internal technical lead for SOC 2 IT audit evidence and controls.
- Implement and maintain security policies, enforce compliance standards, and advance proactive risk reduction.
- Partner with department leads and the executive team to resolve operational bottlenecks and support a distributed team.
- Administer Google Workspace and corporate identity infrastructure, including SSO, SAML configurations, and conditional access policies.
- Build and maintain onboarding, offboarding, and hardware-provisioning automation.
- Establish and enforce policies for safe, compliant AI tool adoption, managing access, data privacy boundaries, and shadow AI risk.
- Maintain audit-ready technology documentation and deliver internal training on security best practices, security hygiene, and data privacy.
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