Forward Deployed Engineer

New

ValisInstitutional AI

Workable locations: Cyprus. United Kingdom. Netherlands. Germany. France. PortugalFull-TimeMiddle

SalaryCompetitive base, performance-based bonus

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Job Details

Have 4+ years in a technical, client-facing role such as solutions engineer, sales engineer, technical account manager, implementation or integration engineer, or customer-facing backend/data engineer.
Have hands-on experience with integrations, including OAuth, service accounts, APIs, SSO, Google Workspace and Microsoft 365 administration, and access control.
Be comfortable with SQL, a data warehouse, reading logs, and writing small scripts in Python or TypeScript.
Use LLM tools hands-on in daily work, including Claude, Claude Code, MCP, or agents.
Be able to answer client IT and security stakeholders' questions precisely and explain technical decisions to non-technical executives.
Take ownership of problems through resolution.
Be fluent in English.
Nice to have: forward-deployed engineering experience with B2B SaaS or enterprise deployments.
Nice to have: experience with security questionnaires, SOC 2, ISO 27001, GDPR discussions, or vendor due diligence.
Nice to have: experience with HRIS, ERP, CRM, or finance data.
Nice to have: macOS and Windows desktop app support, including installation, permissions, and MDM.
Nice to have: good working knowledge of RU language.

Join deal calls with client IT, security, or legal stakeholders and answer technical, security, and compliance questions.
Maintain the trust pack and keep claims about certifications and product capabilities accurate.
Run technical questionnaires and track which connectors exist for each client.
Set up and test client access, store credentials in 1Password, and guide client IT through Google and Microsoft configuration.
Connect client systems, including Slack, Google Workspace, Microsoft 365, task trackers, HRIS, and data warehouses.
Record where each deployment runs and work with the development team on client data warehouses.
Agree pilot scope, run installation sessions, and maintain the installation guide and FAQ.
Verify client tenants, release versions, and permissions before users arrive.
Own client support channels, handle installation and access issues, reproduce bugs, collect logs, and route issues to product owners.
Report adoption weekly and turn recurring questions and field notes into FAQ updates and product feedback.

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