Senior Forward Deployed AI Engineer

New
S
SmartsheetEnterprise AI
Remote eligible in the UKFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Proficiency in German/French language will be an added advantage
Experience
6–10+ years production software engineering, including 3+ years deploying AI/ML to production.
Required Skills
PythonJavascriptTypeScriptLLM

Requirements

  • Have 6–10+ years of production software engineering experience, including 3+ years deploying AI/ML to production.
  • Bring deep Python skills and strong TypeScript/JavaScript skills.
  • Have deep production LLM experience, including multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, and agent deployment at scale.
  • Demonstrate system architecture expertise across enterprise systems, cloud infrastructure, and AI services.
  • Have a proven track record leading complex enterprise technical engagements, managing customer relationships, navigating security reviews, and delivering production systems.
  • Demonstrate the ability to create reusable technical assets used by others in production.
  • Have strong written and verbal communication skills for architecture documents, runbooks, strategic memos, and training materials.
  • Hold a BS or MS in Computer Science or a related field, or have equivalent industry experience.
  • Ability to travel domestically and internationally approximately 25–50% of the time.
  • Experience founding or scaling an FDE/solutions engineering function is a nice-to-have.
  • Technical founder background; Databricks, AWS Bedrock, or Temporal experience; or domain knowledge in healthcare, financial services, or government are nice-to-haves.
  • Agent framework contributions, familiarity with AI governance, ethics, and regulatory requirements, and proficiency in German or French are nice-to-haves.

Responsibilities

  • Lead complex, multi-system AI deployments end-to-end, from scoping and architecture through building, validation, and customer relationship management.
  • Own the AI workshop program for the pod, customize modules, lead technical sessions, translate outputs into production requirements, and evolve content based on field learning.
  • Architect multi-agent solutions and select coordination patterns suited to customer workflows and compliance requirements.
  • Design client-specific and industry-specific MCP resource packs.
  • Own Deployment Kit quality and documentation for the pod.
  • Lead Solutions Enablement Sprints and transfer AI deployment patterns to solutions consultants and partners through training materials and certification criteria.
  • Author strategic memos, present weekly field findings, contribute Agent Bricks and Skills, and file RFCs for platform improvements.
  • Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.
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