Forward Deployment Engineer
C
CleraAI communications software
Remote, based in Germany.Full-TimeMiddle
Salary60,000 - 90,000 EUR per year
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Job Details
- Languages
- German proficiency at B2 level or above; exceptional candidates without German proficiency may be considered for escalation.
- Experience
- Several years of experience translating customer requirements into production implementation plans.
- Required Skills
- PythonSQLTypeScriptRESTful APIs
Requirements
- Have several years of experience translating customer requirements into production implementation plans.
- Have production experience with LLM applications, including prompting, tool use, retrieval-augmented generation, evaluation, and failure modes.
- Have hands-on experience with APIs, webhooks, authentication, and third-party integrations.
- Have strong coding skills for building integrations and features.
- Have experience with testing, monitoring, logging, and production debugging.
- Understand cloud deployment and observability fundamentals.
- Have German proficiency at B2 level or above; exceptional candidates without German proficiency may be considered for escalation.
- Voice or telephony integrations are a plus.
- Experience with TypeScript or Python, SQL, workflow automation, monitoring and tracing, or privacy considerations is helpful.
Responsibilities
- Translate customer requirements into robust implementation plans and production workflows.
- Lead deployments involving AI logic, prompts, guardrails, data flows, and monitoring.
- Build integrations with third-party systems using APIs, webhooks, and common authentication patterns.
- Write and test glue code and product features, with appropriate logging and observability.
- Investigate live production issues across calls, workflows, and data, then implement fixes.
- Create reusable templates, deployment playbooks, and practices that support repeatable rollouts.
- Share recurring customer needs and product gaps with clear recommendations.
- Collaborate across product, engineering, and go-to-market teams to ensure deployments work reliably in live use.
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