Account Manager – Email Marketing & Klaviyo
New
R
RZ HR StudioEmail marketing
United States, Australian hoursFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluent written and spoken English
- Experience
- 3+ years in account management or client-facing roles within an agency or performance marketing environment
- Required Skills
- Account ManagementClient relationship management
Requirements
- Have 3+ years of experience in account management or client-facing roles within an agency or performance marketing environment.
- Have a strong understanding of email marketing, campaigns, and lifecycle flows.
- Have experience with Klaviyo.
- Have experience working with eCommerce or DTC brands.
- Be fluent in written and spoken English.
- Be available full-time during Australian hours.
- Be confident leading client calls, managing expectations, and giving clear feedback.
- Be organized, accountable, and comfortable managing multiple accounts.
- Be able to work independently and manage deadlines.
Responsibilities
- Serve as the primary point of contact for assigned clients.
- Lead weekly client calls, provide updates, and communicate performance and recommendations.
- Develop and oversee email retention strategies across campaigns, flows, and pop-ups.
- Manage campaign calendars and coordinate copy, design, and Klaviyo resources.
- Review email copy and design for quality, brand alignment, and campaign objectives.
- Manage revisions and approvals, and QA emails before launch.
- Keep clients and internal teams aligned on priorities, deadlines, and deliverables.
- Identify risks, opportunities, and next steps.
- Ensure work is delivered on time and to a high standard.
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