IT & Systems Manager
New
K
Kraus Hamdani AerospaceAerospace and defense
Remote, United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of progressive experience in IT administration, systems administration, IT operations, infrastructure, or a related field.
- Required Skills
- SalesforceGoogle Workspace
Requirements
- Bring 5+ years of progressive experience in IT administration, systems administration, IT operations, infrastructure, or a related field.
- Have experience independently supporting a broad employee technology environment.
- Demonstrate hands-on administration of user accounts, permissions, endpoints, software, and cloud-based business systems.
- Have experience managing employee onboarding and offboarding and IT asset lifecycle processes.
- Understand identity and access management, MFA, SSO, endpoint security, device management, patching, encryption, and backup and recovery principles.
- Have experience administering Microsoft 365, Google Workspace, or comparable cloud productivity and collaboration platforms.
- Have hands-on experience planning, leading, or executing a Google Workspace-to-Microsoft 365 migration, including email, calendars, files, and collaboration services.
- Demonstrate technical troubleshooting across hardware, software, networking, accounts, and applications.
- Have experience documenting systems, establishing repeatable procedures, and improving manual IT processes.
- Bring vendor-management and problem-solving skills and the ability to manage competing priorities independently.
Responsibilities
- Provide primary internal IT support and troubleshoot hardware, software, account, connectivity, and access issues.
- Manage employee onboarding and offboarding, endpoint deployment, equipment lifecycle, and asset records.
- Administer user accounts, permissions, licenses, application access, and identity and access management practices.
- Plan and execute the migration from Google Workspace Enterprise to Microsoft 365, including email, calendars, files, collaboration tools, and user support.
- Assess the IT environment and develop a prioritized roadmap for infrastructure, systems, tools, policies, and processes.
- Implement and maintain security controls for endpoints, accounts, applications, patching, encryption, and access.
- Administer business applications, including Salesforce, and improve integrations and workflows across systems.
- Manage technology vendors, service providers, spending visibility, and technology budgeting support.
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