Customer Service Representative - Temporary

New
S
SutherlandScholarship programs
Source API remote eligibility restrictions: CanadaTemporary
Salary not disclosed
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Job Details

Languages
Fluency in English
Required Skills
Microsoft OfficeProblem SolvingCustomer serviceWritten communicationMultitaskingVerbal communication

Requirements

  • Experience in customer service.
  • Familiarity with Microsoft Office tools.
  • Fluency in English.
  • Excellent verbal and written communication skills.
  • Strong multitasking abilities.
  • A drive to solve problems and meet goals.
  • Reliable, hard-wired internet service.
  • A quiet, distraction-free, secure place to work.

Responsibilities

  • Respond to incoming calls related to student inquiries.
  • Answer questions about scholarship applications and funding status.
  • Assist families and schools participating in the scholarship program.
  • Resolve caller questions and work toward caller satisfaction.
  • Help ensure students are registered.
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