Lead Business Systems Analyst

New
J
JLLReal estate technology
Source API remote eligibility restrictions: United StatesFull-TimeLead
Salary140,000 - 190,000 USD per year
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Job Details

Experience
8+ years of experience in business analysis or business systems analysis; 8+ years of hands-on experience with IBM TRIRIGA or Maximo
Required Skills
SQLBusiness AnalysisJiraAzure DevOps

Requirements

  • Have 8+ years of experience in business analysis or business systems analysis, including leading BA work on enterprise system implementations.
  • Have 8+ years of hands-on experience with IBM TRIRIGA or Maximo, with working knowledge of the other.
  • Have served as functional lead on multiple full-lifecycle implementations from discovery through go-live and hypercare.
  • Have experience directing business analysts and reviewing and approving their deliverables.
  • Bring expertise in corporate real estate and facilities management, including space, portfolio, lease administration, maintenance, asset lifecycle, and sustainability.
  • Have expert command of requirements, process design, and UAT practices, including the ability to coach others and assess deliverable quality.
  • Have working knowledge of integration concepts, including APIs, web services, and data exchange, and SQL for data analysis and validation.
  • Have experience with Agile delivery and work-management tools such as Azure DevOps or Jira.
  • Communicate confidently with client stakeholders at all levels and have experience with globally distributed delivery teams.
  • Preferred: experience with MAS, MREF, or TAS; ServiceNow; IIBA CBAP or CCBA; or IBM TRIRIGA or Maximo certification.
  • Preferred: familiarity with MAS deployment on Red Hat OpenShift and cloud environments such as AWS, Azure, or GCP.
  • Preferred: a relevant bachelor's degree or equivalent experience.

Responsibilities

  • Lead IWMS functional work across space, portfolio, lease administration, maintenance, asset lifecycle, and sustainability domains.
  • Run discovery and solution-visioning sessions with client stakeholders and define future-state processes and functional approaches.
  • Lead fit-gap analysis for TRIRIGA and Maximo and decide whether to configure, extend, or change processes.
  • Make and document functional design decisions and resolve complex questions escalated by business analysts.
  • Direct business analysts by scoping and estimating effort, assigning work, and setting priorities.
  • Review and approve requirements, user stories, acceptance criteria, and functional designs; oversee traceability and UAT readiness.
  • Advise client domain leaders on platform capabilities, limitations, best practices, scope, design, and roadmaps.
  • Partner with architects and technical leads on integrations and own functional approaches to integrations and data migrations.
  • Confirm functional readiness for go-live and provide direction through cutover and hypercare.
  • Mentor business analysts and develop reusable frameworks, templates, standards, and training.
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140,000 - 190,000 USD per year
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