Provider Data Operations Supervisor
New
O
OscarHealth insurance
This position is fully remote and open to candidates residing in the U.S., excluding Alaska; Delaware; Hawaii; Louisiana; Montana; North Dakota; Oklahoma; West Virginia; Wyoming; and U.S. Territories.Full-TimeManager
SalaryThe base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $72,036 - $85,000 per year. The base pay for this role in all other locations is: $64,832 - $80,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
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Job Details
- Experience
- 3+ years of direct people management experience; 2+ years of experience in an operations role supporting production teams; 1+ year experience using data to drive decision making and continuous improvement; 3+ of Provider data experience with health insurance company.
- Required Skills
- SQLPeople ManagementJiraMicrosoft ExcelGoogle Sheets
Requirements
- Have 3+ years of direct people management experience.
- Have 2+ years of experience in an operations role supporting production teams.
- Have 1+ year of experience using data to drive decision making and continuous improvement.
- Have 3+ years of provider data experience with a health insurance company.
- Demonstrate strong proficiency navigating Excel/Google Sheets, JIRA, and/or SQL.
- Bonus: Experience using analytics and reporting tools such as Tableau, Looker, or Periscope.
- Bonus: Experience supporting cross-functional process improvement initiatives.
- Bonus: Bachelor’s degree.
- Bonus: Operational Excellence Certification, such as Lean Six Sigma or similar.
Responsibilities
- Evaluate departmental performance by creating, gathering, analyzing, and interpreting data and metrics.
- Assist in developing departmental metrics and implementing mitigation strategies.
- Work with internal and external stakeholders to formulate implementation, communications, and program strategies for change management and risk mitigation.
- Conduct root-cause analysis on systemic issues and construct action plans.
- Maintain, analyze, and communicate reporting on assigned team KPIs, tracking monthly and quarterly progress toward departmental objectives.
- Hire and manage a team, including performance management, colleague growth and development, and associated HR administrative tasks.
- Comply with applicable laws and regulations.
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