Principal Product Manager, Pro
New
J
JobgetherProperty technology
Remote work within approved U.S. locations.Full-TimePrincipal
SalaryBase salary: $170,000–$205,000 per year. Annual bonus: Eligibility for a variable bonus based on company and individual performance. Equity: Company equity opportunities.
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Job Details
- Experience
- At least 10 years of product management experience
- Required Skills
- Product Management
Requirements
- Have at least 10 years of product management experience.
- Have led 0-to-1 product development and owned strategy and delivery for complex products or product areas.
- Bring a strong business and commercial mindset, including understanding how product capabilities affect acquisition, revenue, retention, and operational efficiency.
- Have experience building products for B2B or B2B2C customers, especially in acquisition, onboarding, account or user management, retention, and expansion.
- Be able to structure ambiguous problems, identify opportunities, and turn them into focused, outcome-driven roadmaps.
- Have strong customer discovery skills and be able to distinguish configuration needs from requirements needing different approaches.
- Have experience partnering with Commercial, Sales, or go-to-market teams.
- Be able to balance customer-specific needs with scalable platform capabilities and make progress when requirements or ownership are unclear.
- Work effectively with Engineering teams on technical trade-offs, system constraints, and delivery sequencing.
- Focus on usability, clarity, reliability, and operational efficiency in product experiences.
- Communicate and manage stakeholders effectively to align senior leaders and cross-functional teams.
- Have practical experience using AI tools, large language models (LLMs), and agents to prototype solutions, test hypotheses, and validate customer needs.
- Be able to collaborate with Engineering to turn successful experiments into scalable production features.
- Experience in enterprise SaaS, property technology, vacation rentals, or software for managing portfolios of properties, locations, accounts, or users is a plus.
Responsibilities
- Define and own the Pro product vision, strategy, and roadmap.
- Develop an understanding of portfolio operators and homeowners’ associations, including their evaluation, onboarding, operational, and renewal needs.
- Improve the customer journey from platform evaluation and adoption through onboarding, portfolio management, retention, and expansion.
- Identify shared customer needs and develop modular, configurable product capabilities.
- Prioritize opportunities, make trade-offs, and communicate decisions to senior stakeholders and delivery teams.
- Partner with Commercial and go-to-market teams to define target customers, shape the product offering, and align the roadmap with acquisition and growth strategies.
- Work with Engineering and Design to turn complex workflows into intuitive, reliable, and efficient customer experiences.
- Establish success metrics and use customer research and product data to evaluate performance and adapt the roadmap.
- Lead cross-functional initiatives through discovery, definition, development, launch, and iteration.
- Represent Pro customers’ needs in product decisions across the organization.
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