Reservations & Client Support Coordinator

New
D
Destination CareersReservations and client support
Listing location: New York; Workplace type: Remote; Structured job location: New YorkFull-Time
Salary45,000 - 65,000 USD per year
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Job Details

Required Skills
Time ManagementCustomer support

Requirements

  • Have strong organizational and time-management skills.
  • Demonstrate strong written and verbal communication abilities.
  • Be able to work independently in a remote setting.
  • Be comfortable using computers and learning new systems.
  • Maintain a high level of attention to detail and accuracy.
  • Bring a customer-focused and professional approach.
  • Experience in reservations, scheduling, customer support, or administrative roles is preferred.
  • Familiarity with booking, scheduling, or CRM-style systems is preferred.
  • Prior remote or virtual work experience is preferred.

Responsibilities

  • Coordinate and support reservation and scheduling requests.
  • Assist clients with updates, changes, and confirmations.
  • Maintain accurate records and documentation in internal systems.
  • Communicate with clients via email, phone, and messaging tools.
  • Follow established workflows, procedures, and timelines.
  • Provide timely follow-up to support the client experience.
  • Collaborate with internal teams to ensure reservation accuracy and consistency.
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45,000 - 65,000 USD per year
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