Reservations & Client Support Coordinator
New
D
Destination CareersReservations and client support
Listing location: New York; Workplace type: Remote; Structured job location: New YorkFull-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Time ManagementCustomer support
Requirements
- Have strong organizational and time-management skills.
- Demonstrate strong written and verbal communication abilities.
- Be able to work independently in a remote setting.
- Be comfortable using computers and learning new systems.
- Maintain a high level of attention to detail and accuracy.
- Bring a customer-focused and professional approach.
- Experience in reservations, scheduling, customer support, or administrative roles is preferred.
- Familiarity with booking, scheduling, or CRM-style systems is preferred.
- Prior remote or virtual work experience is preferred.
Responsibilities
- Coordinate and support reservation and scheduling requests.
- Assist clients with updates, changes, and confirmations.
- Maintain accurate records and documentation in internal systems.
- Communicate with clients via email, phone, and messaging tools.
- Follow established workflows, procedures, and timelines.
- Provide timely follow-up to support the client experience.
- Collaborate with internal teams to ensure reservation accuracy and consistency.
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