Remote Client Support Representative
New
D
Destination CareersTravel
Workplace type: Remote; Listing location: Washington, District of ColumbiaFull-Time
Salary40,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer serviceTime ManagementTroubleshootingCustomer support
Requirements
- Demonstrate proficiency in customer support, customer service, and customer satisfaction.
- Communicate effectively with clients.
- Troubleshoot and resolve client issues in a timely manner.
- Provide friendly, solutions-driven customer support.
- Organize and manage time effectively while handling multiple tasks.
- Be comfortable learning and using customer-support tools and platforms.
- Prior experience in the travel industry or related roles is an advantage, but is not required.
Responsibilities
- Handle support tickets across various channels.
- Respond to client inquiries and concerns.
- Troubleshoot client issues and resolve them in a timely manner.
- Offer solutions to client concerns.
- Maintain professional communication with clients.
- Support clients throughout their booking and travel experience.
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