IT Project Manager – Business Process Transformation with ServiceNow

New
L
Link GroupIT project management
Workplace type: remote; Country code: PLPart-TimeMiddle
Salary not disclosed
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Job Details

Languages
Good command of English.
Required Skills
Project ManagementSAPStakeholder managementServiceNowRisk Management

Requirements

  • Experience managing IT projects involving system implementation and business process transformation.
  • Ability to coordinate internal stakeholders, external vendors and multidisciplinary teams.
  • Understanding of project planning, budget control, risk management, quality assurance and performance reporting.
  • Experience coordinating user acceptance testing, training, change adoption and post-implementation activities.
  • Strong organizational, communication and stakeholder management skills.
  • Ability to translate business needs into delivery priorities and coordinate technical and business teams.
  • Good command of English.
  • Familiarity with ServiceNow or comparable enterprise platforms is a plus.
  • Experience with SAP implementation or integration projects is a plus.

Responsibilities

  • Coordinate collaboration between business stakeholders, internal IT teams and external implementation partners.
  • Develop and maintain project plans, milestones and delivery schedules.
  • Oversee project scope, budget, timelines, quality and performance indicators.
  • Coordinate business acceptance testing, monitor outcomes and support issue resolution.
  • Organize end-user training and facilitate adoption of new processes and systems.
  • Manage post-implementation support, knowledge transfer and transition to business-as-usual operations.
  • Identify and manage project risks, dependencies and delivery challenges.
  • Prepare progress reports and present project status, risks and key decisions to senior management and governance bodies.
  • Align business requirements, technical delivery and operational readiness throughout the project lifecycle.
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