Agent Licensing Specialist
New
G
Globe LifeInsurance licensing
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 0–1 year of relevant administrative or office experience.
- Required Skills
- Microsoft ExcelMicrosoft OfficeData entry
Requirements
- High school diploma or equivalent work experience.
- 0–1 year of relevant administrative or office experience.
- Insurance or licensing experience is a plus but not required.
- Demonstrate high attention to detail and accuracy when entering data and handling documentation.
- Maintain confidentiality and follow procedures for handling sensitive information.
- Have basic proficiency with Microsoft Office, including Outlook, Word, and Excel.
- Learn and use internal platforms and external government portals.
- Stay organized and focused during repetitive or routine work.
- Work independently and contribute as a collaborative team member.
- Be receptive to feedback and direction from supervisors and team leads.
Responsibilities
- Initiate and monitor agent appointments across Globe Life companies.
- Maintain agent records in Mainframe, SOAR, CELS, OnBase, and government portals.
- Collect, evaluate, and verify licensing data from multiple sources.
- Set up agent hierarchy and licensing information to support downstream processes such as commission payments.
- Secure and process sensitive agent information in accordance with privacy regulations.
- Review appointment requests and confirm agents meet licensing and company criteria.
- Process appointments, terminations, demographic changes, and biographical updates.
- Monitor a shared inbox and respond to inquiries from agents, internal departments, and regulatory agencies.
- Communicate with state Departments of Insurance and vendors.
- Respond to agent questions by phone and email, and escalate issues as needed.
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