Operations Execution Analyst II
New
F
FBSService Operations
MexicoFull-TimeMiddle
SalaryCompetitive salary and performance-based bonuses
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent English required.
- Experience
- 7–9 years of total professional experience required; 9+ years preferred. 4–6 years of relevant experience in project management, change management, strategic support, business operations, or related areas; 7–9 years preferred.
- Required Skills
- Project ManagementMicrosoft OfficePresentation skillsStakeholder managementChange ManagementRisk ManagementProcess improvement
Requirements
- Have 7–9 years of total professional experience; 9+ years is preferred.
- Have 4–6 years of relevant experience in project management, change management, strategic support, business operations, or related areas; 7–9 years is preferred.
- Have experience managing multiple projects, timelines, deliverables, stakeholders, risks, and dependencies.
- Demonstrate advanced stakeholder management and executive-level communication skills.
- Have strong meeting facilitation and presentation skills, including experience presenting to senior-level stakeholders.
- Demonstrate organizational, strategic thinking, and problem-solving capabilities.
- Show leadership and the ability to drive initiatives without direct authority over stakeholders.
- Have experience supporting process improvement and organizational change initiatives.
- Have intermediate proficiency with Microsoft Office tools.
- Be fluent in English.
- Familiarity with AI productivity tools, particularly Microsoft Copilot, is preferred.
- A bachelor's degree is preferred; no specific degree is required.
Responsibilities
- Lead and support medium to large-scale strategic and operational initiatives from planning through execution.
- Manage project timelines, deliverables, dependencies, risks, and stakeholder responsibilities across multiple concurrent initiatives.
- Partner with Project Managers, IT, Workforce, and cross-functional teams to support project delivery.
- Facilitate meetings with executive sponsors, business leaders, and cross-functional stakeholders, and follow up on actions and deliverables.
- Develop and deliver clear presentations and executive-level communications.
- Identify process improvement opportunities, analyze business needs, and recommend practical solutions.
- Support change management activities, including stakeholder engagement, impact analysis, readiness, communication, and implementation.
- Explore and support integrating AI tools, including Microsoft Copilot, into workflows and operational processes.
- Identify potential issues, risks, and dependencies and escalate them appropriately.
- Share best practices, guide team members, and contribute to continuous improvement.
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