Senior Account Manager, Customer Success
New
V
VetcoveVeterinary software
100% remote within the USAFull-TimeManager
Salary$115,000/year - $160,000/year + bonus + equity + benefits
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years of account management experience
- Required Skills
- Stakeholder managementAccount Management
Requirements
- Bachelor’s degree.
- 7+ years of account management experience.
- Experience creating client-facing reports and business reviews with actionable insights.
- Ability to create concise, well-designed presentation decks.
- Strong analytical skills and comfort working with campaign data.
- Strong writing, speaking, and presentation skills.
- Experience gathering and documenting client requirements and communicating them to internal teams.
- Highly organized, proactive approach and excellent process management.
Responsibilities
- Serve as the main point of contact for partners’ day-to-day communication and account oversight.
- Use data to build strategic media plans and proposals.
- Project-manage strategy implementation and campaign execution, ensuring requirements and deadlines are met.
- Generate and analyze campaign reports, turning results into insights and recommendations.
- Lead business reviews and strategic check-ins virtually and on-site.
- Create presentations that communicate results and recommendations.
- Set meeting agendas, follow up with next steps, and keep internal and external stakeholders on track.
- Onboard partners and train new and existing stakeholders on best practices.
- Gather partner feedback and share it with the product team.
View Full Description & ApplyYou'll be redirected to the employer's site
