Contract Network Operations Associate
New
S
SanaHealth insurance
Fully remote (U.S.-based), Available during normal business hours; Eastern, Central, Mountain, and Pacific time zones all acceptedContractEntry
Salary20 - 25 USD per hour
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Job Details
- Experience
- 1–2+ years of experience in an administrative, data entry, customer service, or provider relations role
- Required Skills
- Microsoft ExcelGoogle SheetsData entry
Requirements
- Have 1–2+ years of experience in an administrative, data entry, customer service, or provider relations role.
- Be accurate with repetitive, high-volume data entry and double-check work for errors.
- Be proficient in Google Sheets or Excel and comfortable with modern web applications.
- Be able to handle high-volume work in a fast-paced environment.
- Be able to work independently and collaboratively, and work through a queue with minimal oversight once trained.
- Healthcare experience is preferred, such as provider office, credentialing, provider enrollment, managed care, or insurance experience.
- Familiarity with provider data such as NPI, TIN, and taxonomy, and with basic payer contract terms, is a plus.
- Be available during normal business hours; Eastern, Central, Mountain, and Pacific time zones are accepted.
- The engagement is for 3 months, with possible extension based on business need.
Responsibilities
- Enter and update provider rosters, additions, terminations, and demographic changes in internal systems and partner databases.
- Quality-check provider data, including addresses, TINs, NPIs, and specialties.
- Process requests from providers seeking to join the Sana Network.
- Collect W-9s, provider rosters, and credentialing information.
- Prepare agreements using standard contract templates and transfer information to internal and external databases.
- Flag recurring issues and suggest improvements to provider contracting workflows and technology.
- Audit and maintain provider-facing materials, internal resources, and contract templates.
- Track contract status and documentation to ensure agreements are complete, signed, and easy to find.
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