Security Engineer II (Data Protection and Network Security)
J
JobgetherCybersecurity
Fully remote work across the United StatesFull-TimeMiddle
SalaryAnnual salary range of $116,000–$125,000, depending on location, qualifications, experience, and relevant market benchmarks.
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Job Details
- Experience
- 2–4 years of experience in cybersecurity, IT operations, network security, or a related technical field
- Required Skills
- PythonServiceNow
Requirements
- Have 2–4 years of experience in cybersecurity, IT operations, network security, or a related technical field.
- Bring practical experience investigating and resolving security policy or access-related issues.
- Have working knowledge of network security concepts and/or data protection principles, including DLP, secure web gateways, and ZTNA.
- Be familiar with security policy management, alert investigation, and troubleshooting.
- Have experience with structured ticketing processes, checklists, SLAs, and escalation procedures.
- Maintain accurate, consistent, audit-ready records and prioritize competing requests methodically.
- Preferred: Have at least one year of software development or scripting experience with Python, PowerShell, or similar tools.
- Preferred: Have experience with SIEM tools or IT service management platforms such as Splunk or ServiceNow.
- Preferred: Have exposure to cloud security or network architecture, or relevant certifications such as CompTIA Security+, Network+, or a Zscaler or DLP vendor certification.
- Preferred: Be familiar with regulated or audited environments and frameworks such as SOX, HIPAA, or PCI.
Responsibilities
- Review, categorize, and prioritize incoming Zscaler and DLP tickets, routing complex cases to appropriate teams.
- Investigate policy blocks and security alerts, help end users resolve access issues, and document cases.
- Tune DLP detection rules and Zscaler policies to reduce false positives and false negatives.
- Support policy rollouts and testing, and maintain a registry of active policies, exceptions, and business justifications.
- Coordinate ownership, responsibilities, and escalation paths across Security, IT, business teams, Network Engineering, and Compliance.
- Develop and maintain knowledge base articles, operational runbooks, and troubleshooting playbooks.
- Contribute to reports on ticket volumes, SLA performance, and operational gaps.
- Identify workflow improvements and support new technologies and automation opportunities.
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