Lead Product Manager, Next Best Action Use Case Management
New
J
JobgetherHealthcare
Based in the United States; Nationwide remote workFull-TimeLead
SalaryAnnual Base Salary: $126,300–$173,700, depending on location, qualifications, experience, education, certifications, and relevant skills. Eligibility for a bonus incentive plan based on individual and/or company performance.
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Job Details
- Experience
- 5–9+ years of product management experience
- Required Skills
- Product ManagementAgile methodologiesAzure DevOps
Requirements
- Bachelor's degree in Marketing, Business Administration, Computer Science, Information Technology, or a related field.
- 5–9+ years of product management experience.
- Hands-on ownership of a product or major capability in a complex, regulated industry such as healthcare or financial services.
- Experience managing the full product lifecycle, including discovery, strategy, roadmap development, prioritization, requirements definition, delivery, and value measurement.
- Experience with Agile methodologies, backlog management, PI Planning, and defining measurable product success metrics.
- Knowledge of the Systems Development Life Cycle (SDLC), Waterfall, and Agile development methodologies.
- Working knowledge of Azure DevOps (ADO) and Jira Align.
- Ability to understand modern technology concepts and translate technical requirements into clear business language.
- Ability to develop business cases and understand fundamental profit-and-loss drivers.
- Ability to maintain a dedicated, secure workspace suitable for confidential healthcare information and internet speeds of at least 25 Mbps download and 10 Mbps upload.
- Willingness to travel occasionally to company offices for meetings or training.
- Preferred: master's degree or relevant business, marketing, or technology certification; CSPO, SAFe, or PMP; or familiarity with Adobe Experience Platform, Pega Customer Decision Hub, Salesforce Interaction Studio, or comparable AI/ML solutions.
Responsibilities
- Define and communicate the Next Best Action product vision, strategy, and roadmap.
- Research customer needs, validate assumptions, assess market trends, and identify high-value use cases.
- Own and prioritize the product backlog, refine initiatives and epics, and establish problem statements and acceptance criteria.
- Evaluate existing and proposed use cases to determine whether to maintain, expand, improve, or retire them.
- Build relationships across marketing, digital, call center, IT, analytics, and insurance teams, and serve as a point of contact for product decisions.
- Translate business needs into product requirements, validate designs, coordinate with delivery teams, demonstrate capabilities, and gather feedback.
- Establish KPIs and success metrics, monitor adoption and usage, and use analytics to guide improvement.
- Represent member needs and pain points throughout product development.
- Develop business cases, idea canvases, customer stories, and outcome-based reporting.
- Influence stakeholders, facilitate decisions, manage competing priorities, and navigate ambiguity.
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