Category Vendor Manager
New
W
Worldwide Clinical TrialsClinical research
United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum 3 years of vendor management experience required
- Required Skills
- SalesforceMicrosoft ExcelPowerPointRisk Management
Requirements
- Hold a BA/BS degree in Business Administration or a related field, or have an equivalent combination of education and experience.
- Have at least 3 years of vendor management experience.
- Demonstrate experience managing vendor performance and associated improvement plans.
- Have proficiency in Microsoft Word, Excel, and PowerPoint.
- Bring awareness and practical use of continuous improvement techniques and lean manufacturing.
- Pharmaceutical or CRO industry experience is preferred.
- Experience with TrackWise, Salesforce, Sciforma, or related database systems is an advantage.
- Work accurately under pressure, manage multiple tasks, and meet tight deadlines.
Responsibilities
- Establish and maintain relationships with third-party service providers supporting clinical trials.
- Implement the vendor governance program and monitor, measure, and report on its compliance and effectiveness.
- Support study teams in resolving vendor performance issues.
- Coordinate resolution of vendor-related quality incidents and oversee CAPA plan implementation.
- Measure and assess vendor performance using scorecards, satisfaction surveys, and vendor-provided KPIs.
- Document, evaluate, and report core vendor performance strategies and results.
- Work with core and critical vendors to identify continuous improvement initiatives.
- Implement service-category performance metrics for standardized category management oversight.
- Support vendor assessments and track qualification status and audit certificates; represent Vendor Management in sponsor qualification audits.
- Monitor outsourced-service risks through vendor risk mitigation plans.
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