AI Project & Operations Manager

New
H
HexionIndustrial AI software
Source API remote eligibility restrictions: United States, Across time zonesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
10+ years of experience managing complex technology projects from initiation through delivery
Required Skills
JiraAzure DevOps

Requirements

  • 10+ years managing complex technology projects from initiation through delivery, including scope, schedule, dependencies, risks, and stakeholder reporting.
  • Demonstrated success coordinating planning across multiple engineering or technical teams, with measurable delivery results.
  • Experience recovering at-risk projects through clear plans, stakeholder alignment, and disciplined execution.
  • Hands-on experience with project management and delivery tools such as Azure DevOps or Jira.
  • Experience delivering, integrating, or deploying manufacturing software in plant environments, particularly MES and MOM/MOS platforms, and supporting operational adoption.
  • Experience designing and operating business rhythms, including business reviews, planning cycles, decision logs, and action tracking.
  • Experience building executive-use KPIs and dashboards to support decisions.
  • Experience creating scalable processes, handoffs, and playbooks adopted by others as a team or business grew.
  • Experience leading or coordinating large, globally distributed engineering and quality assurance teams across time zones without formal authority.
  • Clear, concise written and verbal communication across technical teams, field organizations, customers, and senior leadership.
  • Preferred: Experience delivering digital or software products in industrial, chemical, or manufacturing companies, ideally for external customers.
  • Preferred: Software development leadership, startup or early-stage deployment experience, customer-facing delivery coordination, or a PMP, Agile, or equivalent project management certification.
  • Preferred: Familiarity with MES, MOM/MOS, historians, OPC, or IoT platforms, or the ability and motivation to build fluency quickly.

Responsibilities

  • Own quarterly commitments across engineering, R&D, and customer delivery, including scope, schedules, dependencies, risks, decisions, and stakeholder reporting.
  • Translate shared priorities into executable plans with clear owners and milestones across technical and delivery teams.
  • Identify at-risk initiatives and develop recovery plans that align stakeholders, resolve dependencies, and restore delivery confidence.
  • Establish business operating cadences, including planning cycles, business reviews, decision tracking, and action follow-through.
  • Build and maintain executive-ready KPIs and dashboards for delivery progress, operational health, risks, and business outcomes.
  • Design processes, handoffs, and playbooks for repeatable customer launches and scalable growth.
  • Coordinate manufacturing software integration and deployment, including MES and MOM/MOS platforms, and support adoption in plant environments.
  • Coordinate a globally distributed data science and modeling organization across time zones and functional boundaries.
  • Partner with customer success managers and forward-deployed engineers on mill connectivity, training, adoption, and value realization.
  • Use Azure DevOps or Jira to manage execution and accountability, and apply deployment lessons to improve future planning.
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