Sales Analytics & Program Manager

New

Consensus Cloud SolutionsHealthcare technology

Fully remote within the U.S.Full-TimeManager

SalaryThe salary range for this role is $138,000 - $145,000 USD annually

Apply NowOpens the employer's application page

Job Details

Experience: 5+ years of experience in Strategy & Operations, Revenue Operations, Sales Operations, Sales Analytics, Data Analytics, or Consulting; 5+ years working with Sales and Revenue data; 5+ years partnering with and delivering projects to Sales organizations; 5+ years crafting presentations and communicating findings to senior-level audiences; 2+ years in SaaS environments; 2+ years using SQL/SOQL; 2+ years using Python or R; 2+ years working with a cloud data warehouse and CRM.
Required Skills: Project ManagementPythonPandasRscikit-learn

Have 5+ years of experience in Strategy & Operations, Revenue Operations, Sales Operations, Sales Analytics, Data Analytics, or Consulting.
Have 5+ years working with Sales and Revenue data, including extraction, analysis, and forecasting.
Have 5+ years partnering with and delivering projects to Sales organizations.
Have 5+ years crafting presentations and communicating findings to VP-level and more senior audiences.
Have 2+ years of experience in SaaS environments.
Have 2+ years of experience using SQL/SOQL to join subscription, billing, product-usage, support, CRM, marketing, and customer-success data.
Have 2+ years of experience using Python or R for data cleaning, feature engineering, statistical analysis, automation, and model development; Python experience with pandas, scikit-learn, and XGBoost or LightGBM is specified.
Have 2+ years of experience with a cloud data warehouse and CRM such as Redshift, BigQuery, or Salesforce.
Have hands-on experience using AI tools such as Claude Code, Cursor, Kiro, Gemini Enterprise, or Vertex AI.
Be able to plan and scope projects from start to finish in ambiguous environments and work independently.
Be able to navigate messy data, apply critical thinking, and present data findings as a clear story.
Project management certifications and a relevant bachelor's degree are preferred.

Own Net Revenue Retention across customer cohorts and segments.
Analyze subscription, billing, product usage, support, CRM, marketing, and customer-success data.
Extract, clean, analyze, and interpret customer-retention data.
Identify churn risks and retention propensity using data such as support tickets, price sensitivity, and product usage.
Develop, launch, manage, and monitor programs to address customer retention and prevent churn.
Partner with Product, Sales, Customer Success, Lifecycle Marketing, Contract Management, and Renewal teams to align objectives and share insights.
Prepare weekly, monthly, quarterly, and annual reports for senior leaders.
Present findings to senior audiences, including the CEO, CRO, and SVPs.
Create dashboards and visualizations to communicate insights.

View Full Description & ApplyYou'll be redirected to the employer's site